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Controlling the Unknown: How KOHO Turned a Vendor’s Sev1 Outage Into a Non-Event

Wednesday, March 5, 2025 • 14:45 - 15:15 • Leadenhall Hub

Abstract

When critical vendor integrations meet real-world chaos, how do you keep your promises to users? Join us for a deep dive into KOHO’s journey of adopting Temporal mid-flight in a critical development cycle.

We’ll walk through the high-stakes decision to integrate Temporal mid cycle in the product development journey, sharing honest insights about the challenges we faced - from refactoring existing designs to reshaping our user experience around reliability.

Whether you’re considering Temporal for your critical systems or looking to enhance your service reliability, this talk offers battle-tested insights from the trenches of financial technology. Come discover how we turned a vendor’s worst day into just another Tuesday for our users.

About the Presenter

Ali Waseem leads KOHO's payments team, where he's developed partnerships and products that transformed how users interact with the platform - from enabling cash deposits to a bank without physical locations to real-time transfers. Previously at Okta and Morgan Stanley, he worked on products like Auth0 and Shareworks. Outside of work, Ali builds open-source apps that his mom can understand and is passionate about road and gravel cycling.

Ali Waseem
Ali Waseem
Engineering Manager
KOHO